Privacy Policy

1. Introduction

Renew Bath Pro (“we,” “our,” or “us”) is a bathroom remodeling company located at 57 Beach St, Suite 306-d, Staten Island, NY 10304, United States. We are committed to protecting the privacy and personal information of visitors to our website and users of our services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our bathroom remodeling services.

By accessing or using our website, requesting a free quote, or contacting us by phone at (929) 203-6112, you agree to the terms of this Privacy Policy. If you do not agree with the practices described herein, please do not access the website or use our services.

2. Information We Collect

2.1 Personal Information You Provide

We may collect personally identifiable information that you voluntarily provide to us when you:

  • Request a free quote through our website contact form
  • Call us at (929) 203-6112 to inquire about our services
  • Schedule a consultation or service appointment
  • Communicate with us via email, phone, or other means

The types of personal information we may collect include:

  • Full name
  • Phone number
  • Email address
  • Mailing or service address
  • Details about your bathroom remodeling project (scope, preferences, budget)

2.2 Automatically Collected Information

When you visit our website, we may automatically collect certain technical information, including:

  • IP address and approximate geographic location
  • Browser type and version
  • Operating system
  • Referring website or URL
  • Pages viewed and time spent on each page
  • Date and time of your visit
  • Device identifiers and screen resolution

2.3 Cookies and Tracking Technologies

Our website may use cookies, web beacons, pixels, and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand user behavior. You can control cookie preferences through your browser settings. Please note that disabling cookies may affect website functionality.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • Responding to your requests for free quotes and service inquiries
  • Providing bathroom remodeling services, including walk-in shower installation, bathtub replacement, tub-to-shower conversion, plumbing repair, pipe replacement, water heater leak repair, sewer cleaning, and complete bathroom renovation
  • Scheduling consultations and coordinating project timelines
  • Communicating with you about your project status, pricing, and service details
  • Providing cost estimates and scope-of-work assessments by our technical specialists
  • Improving and optimizing our website content, layout, and user experience
  • Analyzing website usage trends and performance metrics
  • Sending promotional materials or updates about our services, where you have consented
  • Complying with legal obligations and protecting our rights

4. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you, such as web hosting providers, analytics services, and marketing platforms. These parties are contractually obligated to keep your information confidential.

Subcontractors and Partners: In the course of completing your bathroom remodeling project, we may share relevant project information with licensed subcontractors, material suppliers, or other partners necessary to fulfill our services.

Legal Requirements: We may disclose your information if required to do so by law, regulation, legal process, or governmental request, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

Business Transfers: In the event of a merger, acquisition, reorganization, or sale of assets, your personal information may be transferred as part of that transaction.

With Your Consent: We may share your information for any other purpose with your express consent.

5. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encrypted data transmission (SSL/TLS), secure data storage, and restricted access to personal information by authorized personnel only.

However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including satisfying legal, accounting, or reporting requirements. The specific retention period depends on the nature of the information and the purpose for which it was collected. When your personal information is no longer required, we will securely delete or anonymize it.

7. Your Rights and Choices

Depending on your jurisdiction, you may have the following rights regarding your personal information:

  • Right to Access: You may request a copy of the personal information we hold about you.
  • Right to Correction: You may request that we correct inaccurate or incomplete personal information.
  • Right to Deletion: You may request that we delete your personal information, subject to certain exceptions.
  • Right to Opt-Out: You may opt out of receiving marketing communications from us at any time.
  • Right to Restrict Processing: You may request that we limit how we use your personal information.
  • Right to Data Portability: You may request a copy of your data in a structured, commonly used, and machine-readable format.

To exercise any of these rights, please contact us using the information provided in Section 12 below. We will respond to your request within the timeframe required by applicable law.

8. California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), including:

  • The right to know what personal information we collect, use, disclose, and sell
  • The right to delete personal information we have collected from you
  • The right to opt out of the sale or sharing of personal information (we do not sell personal information)
  • The right to non-discrimination for exercising your privacy rights
  • The right to correct inaccurate personal information
  • The right to limit the use of sensitive personal information

To submit a verifiable consumer request, please contact us at (929) 203-6112 or use the contact details in Section 12.

9. New York Privacy Considerations

As a business operating in New York, we comply with applicable New York state privacy laws and regulations, including the New York SHIELD Act (Stop Hacks and Improve Electronic Data Security Act), which requires reasonable safeguards to protect the private information of New York residents. We maintain administrative, technical, and physical safeguards consistent with these requirements.

10. Third-Party Links

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child under 18, we will take steps to delete such information promptly. If you believe we may have collected information from a minor, please contact us immediately.

11. Children’s Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child under 18, we will take steps to delete such information promptly. If you believe we may have collected information from a minor, please contact us immediately.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Renew Bath Pro
57 Beach St, Suite 306-d, Staten Island, NY 10304, United States


Phone: (929) 203-6112

13. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated “Effective Date” and “Last Updated” date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of our website and services after any changes constitutes your acceptance of the revised Privacy Policy.